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MangoOTP Privacy Policy

Last updated: 2026-08-21

1. Information we collect

  • Account and consent information: email, language, accepted policy version, consent time and consent IP.
  • Security information: registration and login IP, device fingerprint hash, user agent, login history and security events.
  • Order and service information: selected service and country, order records, phone number, SMS content and verification code.
  • Payment information: payment asset, network, address, transaction reference, amount, deposit record and account ledger.

2. How information is used

  • Provide accounts, orders, rentals, deposits, refunds and support.
  • Authenticate requests, prevent fraud and abuse, enforce eligibility and protect platform security.
  • Maintain financial records, resolve disputes and comply with applicable requirements.
  • Improve reliability using minimized operational and diagnostic information.

3. Sharing

We share only the minimum information necessary with infrastructure, email, payment, blockchain, security and service-fulfilment partners, professional advisers and competent authorities responding to valid requests. We do not sell personal information to advertisers.

4. Retention and account deletion

An account is terminally deleted after 365 days without effective activity, but this does not physically erase records needed for transactions, ledger integrity, disputes, security, consent, accounting or applicable obligations.

SMS and order records are retained while needed for the service record and the purposes above. We do not promise an automatic fixed-day deletion that the platform has not implemented.

5. Your choices and rights

Subject to applicable requirements, you may request access, correction, export, restriction, objection or deletion by contacting mangootpsupport@gmail.com. We may verify the request and retain records that must remain for security, accounting or dispute purposes.

6. Security and international processing

We use access controls, encryption, integrity protection, minimization and monitoring. Information may be processed where the platform or its necessary partners operate, with protections appropriate to applicable requirements. No security method can guarantee absolute protection.